Our Story

ShareGratitude was born from the extraordinary acts of care witnessed during the COVID-19 pandemic and from the lived experiences of our founders, Don Amal Francis and NHS surgeon Dr Janindra Warusavitarne, both as a clinician and as patients.

Moved by the public’s desire to express appreciation, they self-funded a global initiative that reached over three million people across eighteen countries, but soon realised that broad public positivity, while powerful, rarely reached the individual staff who inspired it.

Real impact required something more focused, more personal, and sustainably embedded into everyday healthcare.

Working with patients, staff, and system leaders, they developed HUMAN by ShareGratitude: a safe, turnkey, and scalable programme underpinned by delivering real-time patient appreciation directly to staff mobile phones, restoring the patient-to-staff connection and supporting psychological safety.

What began as a public movement has evolved into an internationally adopted workforce programme that helps healthcare organisations prevent burnout, reduce avoidable sickness absence, improve retention, and boost workforce productivity by putting human appreciation back at the heart of healthcare.

Our Raison-D'être

We believe that when staff feel valued, they thrive, and when staff thrive, care and safety improve. Our purpose is simple: Ensure every healthcare professional feels appreciated, supported and seen, every single day.

This remains at the core of everything we do.

Dr Janindra Warusavitarne & Don Amal Francis